Frequently Asked Questions
Find quick answers to common questions about Currency Converter
General Questions
Q1What is Currency Converter?
What is Currency Converter?
Currency Converter is a free online tool that allows you to convert between 150+ world currencies using real-time exchange rates. It's designed to be fast, accurate, and easy to use for travelers, students, businesses, and anyone needing currency conversion.
Q2Is Currency Converter really free?
Is Currency Converter really free?
Yes, 100% free! We don't charge any fees, require registration, or show annoying pop-up ads. Our service is completely free to use for unlimited conversions.
Q3Do I need to create an account?
Do I need to create an account?
No account required. You can use all features of Currency Converter without signing up or providing any personal information.
Q4Is there a mobile app?
Is there a mobile app?
Currently, we offer a mobile-optimized website that works perfectly on all devices. You can add our website to your home screen for quick access. We're developing native mobile apps for iOS and Android.
Exchange Rates & Accuracy
Q1How accurate are your exchange rates?
How accurate are your exchange rates?
Our rates are updated every minute from multiple reputable sources including central banks and forex market feeds. While we strive for accuracy, exchange rates fluctuate constantly, so rates should be used as a guide rather than for exact financial transactions.
Q2How often are rates updated?
How often are rates updated?
Exchange rates are updated every 60 seconds to ensure you get the most current information. For major currency pairs (like USD/EUR, USD/GBP), updates are even more frequent.
Q3Why do rates differ from my bank?
Why do rates differ from my bank?
Banks and financial institutions typically add a margin (spread) to exchange rates. Our rates show the mid-market rate, which is the rate banks trade between themselves. Banks then add their own margin for retail customers.
Q4Can I use your rates for financial transactions?
Can I use your rates for financial transactions?
Our rates are for informational purposes only. For actual financial transactions (wire transfers, currency exchange, etc.), please verify rates with your bank or financial institution.
Q5Do you show buy/sell rates?
Do you show buy/sell rates?
We display the mid-market rate. For buy/sell rates with margins, you'll need to check with banks or currency exchange services.
Using the Converter
Q1How do I convert currencies?
How do I convert currencies?
1. Enter the amount you want to convert
2. Select the "From" currency (the currency you have)
3. Select the "To" currency (the currency you want)
4. Click "Convert Now" to see the result
5. You can also click any popular conversion link for quick access
Q2Can I convert multiple currencies at once?
Can I convert multiple currencies at once?
Currently, we support single conversions. For multiple conversions, you can perform them one after another, or bookmark specific conversion pages for your frequently used pairs.
Q3How many decimal places do you show?
How many decimal places do you show?
We show up to 6 decimal places for exchange rates and 2 decimal places for converted amounts. For cryptocurrencies, we show up to 8 decimal places.
Q4Can I see historical exchange rates?
Can I see historical exchange rates?
Currently, we focus on real-time rates. Historical rate charts are coming soon in a future update.
Q5Do you support cryptocurrency conversions?
Do you support cryptocurrency conversions?
Yes! We support major cryptocurrencies including Bitcoin (BTC), Ethereum (ETH), Ripple (XRP), Litecoin (LTC), and Bitcoin Cash (BCH).
Technical Questions
Q1What browsers are supported?
What browsers are supported?
We support all modern browsers including Chrome, Firefox, Safari, Edge, and Opera. For the best experience, keep your browser updated to the latest version.
Q2Do you have an API?
Do you have an API?
Yes, we offer API access for developers. Contact us through our contact page for API documentation and access details.
Q3How can I integrate your converter on my website?
How can I integrate your converter on my website?
You can embed our converter using our widget or API. Check our developer resources section or contact us for integration options.
Q4Why is the converter not working?
Why is the converter not working?
If you're experiencing issues:
1. Refresh the page
2. Clear your browser cache
3. Check your internet connection
4. Try a different browser
If problems persist, contact our support team.
Q5Is my data safe?
Is my data safe?
Yes. We use SSL encryption for all data transmission and don't store personal conversion history. See our Privacy Policy for more details.
African Currencies
Q1Do you support African currencies?
Do you support African currencies?
Yes! We support all major African currencies including Rwandan Franc (RWF), Kenyan Shilling (KES), Ugandan Shilling (UGX), Tanzanian Shilling (TZS), Nigerian Naira (NGN), Ghanaian Cedi (GHS), South African Rand (ZAR), and many more.
Q2How accurate are African currency rates?
How accurate are African currency rates?
African currency rates are updated from reliable sources including central banks and regional forex markets. However, some African currencies may have less frequent updates due to market liquidity.
Q3Can I convert between African currencies?
Can I convert between African currencies?
Absolutely! You can convert between any African currencies directly, such as RWF to KES, NGN to GHS, or ZAR to KES.
Q4Why are some African currency rates different from local banks?
Why are some African currency rates different from local banks?
African currency markets often have higher spreads due to liquidity and regulatory differences. Our rates show the interbank rate, while local banks add their margins.
Business & Commercial Use
Q1Can businesses use Currency Converter?
Can businesses use Currency Converter?
Yes, businesses are welcome to use our service. For high-volume or commercial use, we recommend contacting us for enterprise solutions.
Q2Is there a limit on conversions?
Is there a limit on conversions?
No, there's no limit. You can perform unlimited currency conversions.
Q3Can I use your data in my app/website?
Can I use your data in my app/website?
You can use our API for integration. Please review our Terms of Service and contact us for commercial usage terms.
Q4Do you offer customized solutions?
Do you offer customized solutions?
Yes, we offer white-label solutions and custom integrations for businesses. Contact our business development team for more information.
Still have questions?
Can't find the answer you're looking for? Our support team is here to help.
Popular Conversions
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Important Disclaimer
Currency Converter provides exchange rate information for informational purposes only. Rates are not verified for accuracy and may differ from financial institution rates. We are not a financial institution and do not provide financial advice. Always verify rates with official sources before making financial decisions.